
For the initial Class 5 learner's licence appointment, use the SAAQ Make an Appointment service after completing Phase 1 and passing the driving school's Module 5 test. SAAQclic is used later for services such as the SAAQ knowledge test and road test.
You must first complete Phase 1 of the driving course (4 theory modules and self-study) and pass the Module 5 knowledge test at your driving school. Only then book a SAAQ appointment to exchange for the official learner\'s licence. Walk-in appointments are not prioritized.
Book the initial learner's licence visit in advance. Walk-in availability depends on the outlet and is not a reliable substitute for a confirmed appointment. Check the specific service outlet before travelling.
For the initial learner's licence, use SAAQ's Make an Appointment service and select Obtaining a learner's licence. Do not book a knowledge-test appointment for this first visit.
| Appointment | When | Booking path | Main purpose |
|---|---|---|---|
| Initial learner's licence | After Phase 1 + Module 5 | SAAQ Make an Appointment service | Identity check, vision screening, photo and learner's licence issuance |
| SAAQ knowledge test | After at least 10 months with the learner's licence | SAAQclic | Knowledge test; current fee $13.50 |
| Road test | After at least 12 months, course completion and passing the knowledge test | SAAQclic | Road test; current fee $33.75 |
No. The first Class 5 learner's licence visit is booked through the SAAQ Make an Appointment service. SAAQclic is used later for transactions such as booking the SAAQ knowledge test and road test.
Can you choose a different SAAQ service centre if your nearest location has no appointments? Yes. You can check another SAAQ outlet, but confirm that the location offers Obtaining a learner's licence and has an available appointment before travelling.
These are different services. If you are applying for your first Class 5 learner's licence, use the appointment type for Obtaining a learner's licence. A knowledge-test booking is for the later SAAQ test after the required learner period, so correct the booking before your visit.
Opening hours, service cutoffs and available services vary by SAAQ outlet. Confirm the exact hours for the location on your appointment. The dedicated DFA Hours & Best Times guide covers outlet hours and visit timing in more detail.
If you miss or arrive too late for the initial learner's licence appointment, you may need to book another slot. The $26.75 charge for cancelling or changing within 48 hours applies to the road test, not the initial learner's licence appointment.
Use the appointment service or contact SAAQ to change or cancel the initial learner's licence appointment. Cancel as soon as you know you cannot attend so the slot can be released. The 48-hour/$26.75 rule belongs to road-test appointments.
Availability changes as appointments are cancelled. Check nearby SAAQ outlets if your preferred location has no suitable time. For outlet hours and visit-time strategy, use the dedicated DFA Hours & Best Times guide.
Missing or unacceptable documents can stop the appointment. Bring the required originals and any parental-consent form that applies. See the Required Documents guide for the full document rules.
Also make sure you selected Obtaining a learner's licence for the first visit rather than a knowledge-test appointment.
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