No, the Georgia Department of Driver Services (DDS) does not issue refunds for a failed learner's permit knowledge test.
No, the Georgia Department of Driver Services (DDS) does not issue refunds for a failed learner's permit knowledge test. The $10 fee is a processing fee for administering the exam, not a success fee. Once the test process begins, the fee is used to cover costs and is non-refundable regardless of the result.
The $10 fee for a completed permit testing attempt is not refunded because the applicant failed. Other payment mistakes can qualify under DDS refund rules.
| Situation | Refund Position |
|---|---|
| Failed knowledge test | No refund. A new testing attempt requires another $10 fee. |
| Duplicate payment or overpayment | Potentially refundable when the DDS refund requirements are met. |
| Incorrect online/card purchase | May qualify when the transaction can still be reversed under DDS rules, including before the purchased card is processed where applicable. |
For a potentially refundable DDS payment, request the refund through a DDS Customer Service Center and provide the designated refund request information plus the payment receipt or confirmation required for the transaction.
Potentially, yes. Duplicate payments are one of the situations that can qualify for a DDS refund when the refund requirements are met.
DDS says refund processing can take up to 30 days after the refund request is submitted.
Submit the request before the 120-day cutoff. DDS does not process a refund request submitted 120 days or more after the payment.
Not always. Some incorrect purchases may qualify only before the purchased card reaches the applicable processing point. Ask DDS to review the transaction as soon as you notice the error.
DDS refunds are not limited to one narrow “billing error” situation. Depending on the transaction and timing, recognized refund circumstances can include duplicate payment, overpayment, certain incorrect purchases before processing, and qualifying administrative reversals.
Failure of the permit knowledge test remains non-refundable.
These examples show the difference between a failed test and a payment error.
Each new knowledge-test attempt requires another $10 payment. This page focuses on whether that payment is refundable; see the Failed Knowledge Test guide for waiting periods, repeat failures, and the cheating exception.
Under-18 applicants do not need a Joshua's Law course certificate or ADAP certificate to take the initial Class CP knowledge exam.
Georgia DDS does not charge a separate reservation fee for a standard non-commercial road test. Private driving schools set their own deposits, cancellation rules, and third-party testing fees; those policies are separate from the DDS $10 permit-test refund rules.
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