A local Alaska DMV general knowledge test is free, so there is no state knowledge-test charge to refund after a failed in-person test. The $15 instruction-permit fee is a separate credential fee. If you choose KnowToDrive, each online attempt currently costs $11.50. The DMV road-test fee is $15 and is non-refundable.
Do not treat the $15 permit fee as an online-test fee. KnowToDrive charges $11.50 per attempt, and refund questions about that online charge are governed by the provider's terms. Alaska DMV Form 853 also says DMV does not refund online-service charges.
No. Alaska DMV says road-test fees are non-refundable.
Yes, if you reschedule at least 24 hours before the appointment. Alaska DMV says there is no rescheduling fee when that deadline is met.
A DMV refund request may be appropriate for an overpayment, duplicate charge, or another qualifying DMV transaction error.
Refund Request Process:
Timeframe for Refunds: Form 853 says refund requests are processed within 8-12 weeks.
DMV Refund Request Form 853 says requests are processed within 8 to 12 weeks. DMV sends notice if the request is denied or more information is needed.
Do not treat every failed test as a refund situation. The fee rules depend on the transaction.
For refund purposes, the key costs are simple: an in-person DMV knowledge retest has no state test fee, each KnowToDrive online attempt costs $11.50, and the $15 DMV road-test fee is non-refundable. For waiting periods, attempt limits, and lockout rules, use the Failed & Retakes guide.
| Scenario | What Happens to the Fee? |
|---|---|
| Fail an in-person DMV knowledge test | No state knowledge-test fee was charged. |
| Take another KnowToDrive online attempt | Another $11.50 attempt fee applies. |
| DMV charged the same transaction twice | Submit Form 853 for DMV review. |
| Cancel or fail a DMV road test | The $15 road-test fee is non-refundable; reschedule at least 24 hours ahead when possible. |
Check the dedicated document requirements page separately; document checklists are not part of the test-refund rule.
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