Test Fee Refund Policy
Ontario G1 Test Refund Policy: Non-Refundable Fees, Failure and Cancellation Rules (2026)
The G1 package fee is not refunded because of a failed knowledge test. The fee covers the application and testing process. You can retake the test while your G1 is still valid.
- The G1 package fee is not refunded because of a failed knowledge test.
- Ontario says the fee covers the application and testing process.
- If you fail, you can retake the test while your G1 is still valid.
- The fee covers the application and testing process, not just a passing result.
- Refunds may also be available for unused test fees, moving away, no longer driving, or a deceased applicant/driver, subject to DriveTest rules.
- Prepare with Ontario G1 practice tests.
Is the $159.75 G1 Package Refunded If You Fail the Knowledge Test?
The permit test refund policy is clear: you cannot get a refund for a failed permit test. The fee covers the cost of processing your application, not a guaranteed pass.
What Fees Are Non-Refundable
Several Ontario driver-testing fees are non-refundable once the related service or test attempt has been used. The list below separates the main G1, rewrite, and road-test fees.
- G1 Application Fee ($159.75): This is non-refundable. It pays for administrative work, your first G1 test attempt, your first G2 road test attempt, and the five-year licence card.
- G1 Rewrite Fee ($16.00): This fee for each retest after a failure is non-refundable.
- Road Test Retest Fees: Fees for failed G2 ($53.75) or G ($91.25) road tests are non-refundable.
When Ontario Driver-Test Fees Can Be Refunded
Refunds are not limited to administrative errors. Depending on the situation, DriveTest allows refund requests for unused test fees, moving away, no longer driving, or a deceased applicant/driver. Prepaid test-fee refund requests must be made within six years of payment.
Refunds cannot be processed online. You can apply at the office where the fee was originally paid or mail the request to the organization that originally received the payment.
- DriveTest Centre: Downsview Park, 37 Carl Hall Road, Toronto, ON M3K 2E2.
- ServiceOntario / Driver and Vehicle Licence Issuing Office: Ontario Shared Services, Revenue and Billing Management, LCS Operations, 159 Cedar Street, 6th Floor, Suite 600, Sudbury, ON P3E 6A5.
Refund payments are issued by cheque and mailed to the applicant. Processing can take up to 30 business days.
Can you get a refund for an unused prepaid Ontario road test?
Yes. If an examination fee was prepaid but the test was not taken, you can request a refund for the unused fee. The request must be made within six years of the payment date.
Requesting a DriveTest Refund
No. DriveTest says refunds are not processed online. The request is made through the office or organization that originally received the payment, either in person where applicable or by mail.
How long does a DriveTest refund take? Refund processing can take up to 30 business days. If the cheque has not arrived after 30 business days, contact DriveTest.
Examples of Refund Scenarios
| Scenario | Refund Treatment |
|---|---|
| Failed G1 knowledge test | No refund for the failed attempt. An extra knowledge-test attempt costs $16.00. |
| Unused prepaid road test | A refund can be requested if the test fee was not used, subject to the six-year request limit. |
| Late cancellation or no-show | If you cancel within 48 hours, arrive late, or do not attend, the prepaid road-test fee is normally forfeited unless a listed exception applies. |
| Road test declared out-of-order | 50% of the prepaid road-test fee is lost; the other 50% remains as a credit. |
| Moved away or no longer driving | A refund may be available under DriveTest's current refund rules, with the required licence return and supporting documents where applicable. |
A duplicate-payment example should involve a valid payment channel. The initial G1 package is paid at application; the online DriveTest payment flow is for road-test bookings.
Refunds After an Out-of-Order Road Test
You lose 50% of the prepaid road-test fee. The other 50% remains available as credit, and you must reschedule once the vehicle or applicant meets the test requirements.
Refunds After Moving Out of Ontario
Yes, unused prepaid road-test fees may be refundable when you move to another province, state, or country, subject to DriveTest's documentation and refund rules.
How to Avoid Losing a Prepaid Road-Test Fee
Practical steps to prevent issues related to fees and testing.
- Verify your receipt immediately to avoid paying the wrong fee or being double-billed, which requires a lengthy refund process.
- ? Cancel any road test at least 48 hours in advance to avoid forfeiting the fee, especially at busy centres in Toronto, Mississauga, or Brampton.
- Complete all graduated licensing stages within five years to avoid restarting the entire process and paying the $159.75 fee again.
Failed G1 Tests and Refunds
A failed G1 knowledge test is not refundable; each additional attempt costs $16.00. Detailed passing-score and retake rules belong in the dedicated failed knowledge test guide, while licence-expiry rules are covered in the validity and renewal guide.
LAST MODIFIED:JUN 12, 2026
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